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Review of Sheraton Wall Centre Hotel in Vancouver, BC

Review of Sheraton Wall Centre Hotel in Vancouver, BC

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My family visits Vancouver somewhat frequently. We usually stay near Robson Street in a one-bedroom suite. This time, however, I wanted to check out a different hotel to see what’s out there. I chose the Sheraton Wall Centre for it’s convenient location and ratings on Trip Advisor.

I was traveling with my Mom and my toddler, Owen. We got a room with 2 double beds and I shared a bed with Owen. Since Owen goes to sleep early and wakes up early, we spent a lot of time in the room. Here’s what we liked and didn’t like about the Sheraton Wall Centre Hotel in Vancouver, BC:

Pros of the Sheraton Wall Centre:

  • The location is fabulous! Just a few blocks from Robson Street, where there are lots of shops and restaurants.
  • The elevators are super fast! Probably the fastest elevators we’ve ever experienced in Vancouver.
  • The staff is friendly and helpful.
  • There is a Starbucks on-site.
  • There are blackout curtains, which is essential when traveling with a toddler.
  • The room was very spacious.
  • Free wi-fi in the room was a lifesaver.
  • The room felt very clean.
  • The bed linens have 2 weights of blankets, so it’s easy to get comfortable.
  • Our room was right next to the elevator, but we couldn’t hear anything.
  • The gift shop had diaper cream, which saved us a trip to the drug store!
  • The hotel restaurant had boosters and highchairs.

Cons of the Sheraton Wall Centre:

  • The walls are really thin. We could hear an extensive/explosive argument from the family next to us, showers running upstairs, and guests shouting in the hallway.
  • The parking garage is tricky to find at first.
  • I was surprised at the limited toiletry items provided (no shower cap, q-tips, etc.)
  • The bathroom door has a large glass cutout, so it lights up the room when someone turns on the light in the middle of the night.
  • Not all the power outlets seemed to work.
  • We couldn’t seem to get standard TV channels. I’m not sure if my toddler hit something on the remote, but it kept saying it was unavailable.
  • The pool was hidden away and didn’t seem super child-friendly.
  • There were dirty dishes outside of our room for a full 24 hours, left by cleaning staff.
  • The hotel restaurant offers a children’s menu, but they didn’t have any kid-friendly/non-breakable glasses or cups with straws.
  • The only elevator down to the parking garage was broken when we checked out. We were able to get all our luggage down to the 3rd floor parking garage, but then we had to walk up 3 floors inside the parking garage to get out to the street. At 7 months pregnant and pushing a toddler in a  stroller, this was not a good way to end our visit here.

Overall, the Sheraton Wall Centre was a beautiful hotel and I’m glad we checked it out. I’m not sure it’s the best pick for traveling with a toddler, but it’s probably a great option for business travelers or couples. The location is fantastic and the staff members are extraordinary!

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